Refund policy
Our Guarantee:
"Sizzling Deliciousness Guaranteed!"
We guarantee that you will love our Sauce So Good Barbecue sauce and seasonings. Our tantalizing flavors are like no other - designed to deliver a burst of deliciousness with every bite! Our gluten free, vegan formula allows everyone to enjoy the flavor-packed goodness without any restrictions. Add just one spoonful and within minutes these simple ingredients can be transformed into a sizzling masterpiece that your taste buds won't forget!
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refund/Return Procedure:
If you’ve changed your mind, ordered too much, or decide you would like a refund for whatever reason at all, that’s perfectly fine too! Just snap a picture of the “UN-OPENED” item(s) you are returning, attach it in an e-mail and let us know it’s on the way back to us, and include your tracking number.
Upon receiving your unopened return, we will remit a refund in the manner, in which you paid within 1 business day.
The refund does not cover return shipping costs.
You must email us a Tracking number for the items you are returning.
If you have any questions at all regarding our return and refund policy or process, let us know by e-mailing saucesogood@gmail.com
Thanks!